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Which Countries do you ship to & what couriers do you use?
We ship to all international destinations including anywhere in Europe, USA , Canada, Middle/Far East and the rest of the world We use Royal Mail who are the largest and most reputable courier in the UK. International shipping will be sent by Royal Mail and their trusted international affiliates. For more details read our shipping policy.
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What do you Sell?
We are a online distributor of essentail Islamic goods which includes Hijabs, Abayas, Jilbabs and other fine accessories.
We continuely renew our catalogue of goods with refreshing designs and upto date fashion concepts, making sure that our range has the best selection, so you dont have to look anyware else.
Our exclusive range of products include ...
Hijabs/Bandanas - All colours and Styles Womens Abayas/Jilbabs - All Colours and Styles Mens Jubas - Top labels including exclusive rights to Lawang Childrens - Islamic Clothing, Toys , Games Jewellery - Brooches, Pins Islamic CDs/DVDs - Nasheeds, Lectures, videos
Islamic Gifts
& Much More ..Read more in 'About Us' Section
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Do I have to pay for delivery and if so how much?
Delivery (shipping) costs are automatically added to your order total cost at checkout. Shipping is charged so it covers the Package and Courier costs with no extra chrages. For more details read our shipping policy section.
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How soon will my order be delivered?
UK orders are shipped out
- UK - Royal Mail Delivery (2-3 business days)
- Europe -(Normally 4-10 business days delivery)
- USA /Worldwide - (Normally >12 business days delivery)
* No weekend shipping service is available item will be processed next business day.
Order is placed before 12 noon will be packaged and shipped out same day. for more information read our shipping policy at the bottom.
Note some selected items maybe posted out separately and have longer dilivery times
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5)
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I have another question -
If you have any other questions about your purchase from us please contact us by using the 'Live Chat Help' button at the top of the page above (leave a message)
or simply use one of the following below.
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support@thehijabworld.com
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Telephone:
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Help Desk/Telephone Orders 0044 (0)792 6006868 (Open 12.00pm - 09.00 pm UK Time)
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Address:
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The Hijab World Distribution Centre 315 Blackburn Rd Bolton, BL1 8DY UK
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6)
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Is it secure to use my credit/debit card when purchasing online?
Yes. Online shopping with TheHijabWorld is secure as we authorise PayPal to handle all our online payments through their secure and encrypted online transactions.We do not handle any of the payment ourself so your transaction absolutly safe.
For more details read PayPal (https://www.paypal-media.com/aboutus.cfm)
PayPal is the faster, safer way to pay and get paid online. The service allows members to send money without sharing financial information, with the flexibility to pay using their account balances, bank accounts, credit cards or promotional financing.
PayPal has quickly become a global leader in online payment solutions with more than 70 million active accounts worldwide. Available in 190 markets and 19 currencies around the world, PayPal enables global ecommerce by making payments possible across different locations, currencies, and languages.
PayPal also handles all Credit (Visa ,Master Card, AMEX) and Debit card transaction
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Payment methods we accept?
Currently we accept credit/debit card payments, PayPal payments and UK cheques. Read more about the payment methods we accept.
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How Can I place an order?
Press the purple Add to Cart button for the items you want to purchase, then proceed with the payment process this will require that you create an account by registering your dilivery address and other required details.
The final screen will take you to the external paypal secure payment screen which will allow you to pay with any credit or debit card or a paypal account. An email will be sent to your email confirming payments.
Once your order has been packaged and shipped you will also received a dispatch email to confirm your items are on there way to you.Once you have recieved your items please give us your feedback on out service and products by filling out the testimonials section.
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How do I Buy Items using the TheHijabWorld.com website?
The online shopping process is very straightforward and involves the following
- You browsing the store and adding items to your shopping basket before proceeding to the checkout
- Checkout, You choosing your payment method
- You making the credit/debit card payment via our secure payment processor or sending us payment via one of our accepted methods
- We delivering your order
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I need to discuss a product or size how can i contact you ?
Just email us on support@thehijabworld.com or phone our Help Desk number or try one of the other ways to contact us which can be found on 'Contact Us' Section
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I Need My Items Urgently ..
If you need your items super urgent-
- Express UK Postage (Next Day/Special Saturday) See above section More.. >Buy Express Dilivery.
- Express International Service: If you require your items urgently drop us a email and we can arrange a faster service or anwser any other questions you may have.
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How and When do I pay for my order?
If you pay by credit/debit card then the payment is collected immediately after a successful transaction takes place. This may take a few days to show up on your bank/card statement depending on your bank/card provider. PayPal payments are processed immediately by PayPal. TheHijabWorld then accept or decline your payment. Our aim is to accept your PayPal payment within 24 hours of you making your payment. If you prefer to pay by cheque then you must send us the cheque by post and we will deposit this into our account in order to collect payment. Read more about the payment methods we accept and how to make a payment.
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How do I know that a garment is the right size and will fit me?
As well as the garments we produce ourselves we also stock garments from many different suppliers. This makes it impossible for us to provide a standard sizing guide which applies to all garments. We provide clear sizes S, M, L XL with the descriptions of each individual item. This will ensure that you make correct sizing decisions at the time of ordering. For further clarification on sizes you can always Contact us
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